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Senior Design Researcher
Competitive salary
+ Dog-friendly Office + Health, disability, & life insurance + Retirement savings plan
Shape employee and customer experience for some of the world’s brightest brands. Join a diverse team of researchers, strategists, and designers working on exciting challenges across industries. We’re a group of curious thinkers who collaborate in a hands-on environment!
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San Francisco
Permanent
Agency side
Visa required

Activity

Focus

- Create high-quality research deliverables (reports, journey maps, service blueprints, process flows, storyboards, videos, and more)

- Collaborate with a multi-disciplinary team through all stages of the design process, from early problem definition & research to implementation

- Lead client meetings and workshops - Respond creatively to bid requests, scope projects, and help win new work

- Be an ambassador for human-centered design & innovation

- Lead & support multiple projects and engagement

- Mentor & manage team members

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Experience working on complex, time-sensitive projects w/ multidisciplinary teams
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Show examples of research outputs showcasing broad professional experience, research methodologies, and deliverables
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Comfort navigating senior stakeholder groups
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Strong project leadership skills
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Strong understanding of human-centered design
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Ability to embrace the unknown and inspire new ways of thinking