Senior Design Researcher
Competitive salary
+ Dog-friendly Office + Health, disability, & life insurance + Retirement savings plan
Shape employee and customer experience for some of the world’s brightest brands. Meld research, strategy, and design to create solutions that not only grow businesses, but also enhance everyday lives. We’re a group of curious thinkers who collaborate in a hands-on environment.
San Francisco, CA
Agency side
Visa required



- Create high-quality research deliverables (insights reports, journey maps, service blueprints, process flows, storyboards, and more)

- Collaborate with a multi-disciplinary team from early problem definition & research through to implementation

- Lead client meetings and co-creation workshops

- Respond creatively to bid requests, scope projects, and help win new work

- Be an ambassador innovation & human-centered design

- Lead & support multiple projects and client engagements

- Mentor and manage team members

Examples of your research outputs, showcasing broad professional experience, research methodologies, and deliverables
Experience working on complex, time-sensitive projects with multidisciplinary teams
Comfort navigating senior stakeholder groups
Strong project leadership skills & understanding of human-centered design principles
Ability to embrace the unknown and inspire new ways of thinking