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Service Designer
Market conform
+ 2 office cats + 25 days off + Pension plan + Shared lunch
Lead our team from a product driven to a service driven organisation. Shape the design of our next generation products and the way we interact with our to be members.
map-image
Amsterdam
Permanent
Client side
Visa required

Activity

Focus

Lead the introduction and implementation of service design thinking and doing across the whole company.

Facilitate service design workshops for multiple teams, create user journey maps and service blueprints to get a shared understanding.

Help team leads to conceptualise, organise and execute service design projects and activities with their team.

Mentor our UX designers, product managers and graphic designers on implementing service design.

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5+ years of experience in service design. A Masters degree. A strong focus on user-centered design. Leading and facilitating research, ideation and prototyping.