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Senior UX Researcher
Competitive Salary
+ Annual bonus
In collaboration with the wider User Experience & Design multidisciplinary team, we are looking for a Senior UX Researcher who will support, conduct and manage user research for Dixons Carphone that will inform product roadmaps, concepts and design direction.
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London
Permanent
Client side
Visa required

Activity

Focus

Plan, design, prepare and run user research to support the design, development and continuous improvement of digital products and services (including contextual discovery, experience mapping, competitor analysis, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing). Delivering concise, articulate insight in a compelling and engaging way - telling the customer story.

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Strong commercial awareness, strategic and analytical skills.
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Proven extensive experience in storytelling, critiquing, facilitating and presenting .
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Proficiency in Usability Testing, Survey design, Co-creation workshops, creating discussion guides, running focus groups and depth interviews, Card Sorting, Tree testing, AB Testing, interpreting and presenting research findings.