UX Researcher
Generous salary
+ 23 days holiday (rising to 27) + Access to a variety of voluntary benefit options + Company matched pension scheme
We’re looking for a UX Researcher who can deliver insights that will shape and continuously improve the diverse software portfolio across Capita Education Software Solutions (ESS).



Coordinate research activities and implement the most effective methods to test hypotheses and discover what needs to be improved.

Conduct usability research and provide recommendations for improvements.

Build relationships to foster a community of research participants.

Create and implement research roadmaps to support the business strategy.

Persuade decision makers to take action based on your research findings.

Work with the UX and Scrum teams to deliver improved user experiences.

Identify usability problems for each product.

Experience with a wide range of research methods e.g. qualitative / quantitative, attitudinal and behavioural.
The ability to objectively analyse good or bad research results and clearly communicate your findings.
The ability to develop a comprehensive understanding of your users and their needs.
Strong presentation, organisational and time management skills.